Flights
Hotels
HolidaysEligibility depends on the selected fare
Refundability is controlled by the airline and the exact fare type selected during booking. A non-refundable fare may only return refundable taxes where the airline permits it.
Refund Policy
A clear overview of when a flight refund may apply and how the final refundable amount is calculated.
How the amount is calculated
The airline’s cancellation or no-show charge, FlyX service charges where applicable, used promotional discount and non-refundable add-ons are adjusted before the final refund amount is shown.
Processing time
After airline approval, FlyX initiates the eligible refund to the original payment method. Bank or payment-provider settlement time can apply after initiation.
Schedule changes and cancellations
If the airline cancels or materially changes a flight, the options and refund eligibility are governed by the airline’s disruption policy. Contact support before making a separate cancellation request.
