FlyX respects your privacy. This policy explains what information we collect, why we use it and how we protect it when you use our website or contact our team.
We may collect your name, email address, phone number, passenger details, travel dates, destination details, billing information and booking preferences when you search, book or request support.
Your information is used to process bookings, send confirmations, manage customer support, improve our services, prevent misuse and share relevant travel updates connected with your enquiry or booking.
Online payments are processed through payment gateways or banking partners. FlyX does not ask you to share sensitive card PINs or banking passwords with our team.
We may use cookies and analytics tools to understand website performance, remember basic preferences and improve the booking experience.
For completing a booking, we may share required details with airlines, hotels, holiday suppliers, payment partners or support vendors. We share only what is needed for the requested service.
We use reasonable technical and operational safeguards to protect customer data. No online system is completely risk-free, but we work to keep access limited and controlled.
You can contact FlyX to request correction of your information or to ask questions about how your details are used. Some records may need to be retained for legal, tax, security or booking purposes.
For privacy questions, contact FlyX through the email or phone number shown on the website footer.
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